Cenote
YC W25AI agents for conversational commerce
About
Cenote helps online D2C brands convert more shoppers through AI sales reps that can call and text. Online stores rely on static websites, one-way email and SMS campaigns, and inside sales teams with limited availability. But many purchases are better suited to a conversation: shoppers have questions, need guidance, or simply are not excited to buy based on what's on the site alone. Today, those shoppers are poorly served. Abandoned-checkout campaigns are generic, call centers close, and slow human follow-up allows high-intent leads to go cold. Our customers often see conversion rates below 1% from traditional abandoned-checkout outreach. Cenote's AI reps reach shoppers immediately, remember their context, and continue the conversation across channels and over time. This gives every interested shopper access to a personalized sales rep and helps brands recover revenue from leads they have already paid to acquire.