Open
YC W24Enterprise AI customer support
San Francisco, CA, USAFounded 202321 employeesopen.cx
Team
21
Founded
2023
About
Open is an AI-powered, all-in-one customer support and communication platform — used in production by: Print.com, Mollie.com, Viva.com, More.com, Orderchamp.com, OneCarNow.com, and other major enterprise companies. We specialize in solving and automating complex support cases across email, web, phone, SMS, and WhatsApp. We’re a research-based company currently working on releasing Support-Bench, the world’s most comprehensive AI customer support benchmark. Our team consists of +3 programming language builders, a nationwide cybersecurity competition winner at age 16, and a dentist.
Tags
Generative AI Customer Service Customer Support Conversational AI AI Assistant AI / ML
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